Our legal responsibility ends when we deliver your shipment to the carrier. If you find a shortage of cartons or physical damage, you must note this on the delivery receipt that you sign. In the event that the damage is concealed, save all cartons and packing materials and call the delivering carrier within 24 hours. Request an inspection of the damage and file a written claim. Merchandise cannot be returned without our written authorization. Authorized returns for reasons other than those for which we are responsible may be subject to a 20% handling and restock charge.

All requests for returns must be made within seven (7) days from date of receipt. We reserve the right to refuse returns for any reason and we reserve the right to request inspection at our distribution facility of all returned merchandise prior to our accepting a return for credit.

If we find that, in our opinion, the returned merchandise is not salable because of damage to either the packing or the product or both, we may not accept the returned goods for credit. Returns on defective merchandise will be made, if at all, only upon manufacturer's verification of defect and approval by the manufacturer for replacement or refund. All remedies for defective products must be sought by the customer from the manufacturer, who has the right of inspection prior to authorizing replacement or refund. T

There will be absolutely no returns allowed on the following merchandise:

• Airbrush Equipment
• Easels
• Pens & Markers
• Tools
• Projectors
• Special Order Items